In addition to your login credentials, two-factor authentication (2FA) provides an extra level of security to protect your family account and sensitive information such as bank accounts, staff employment details, tax and superannuation.
2FA requires a third-party authenticator app to generate a secure one-time code that enables you to access your family account when logging in and/or access secured areas within the app.
Install an authenticator app on your mobile device
Download and install an authenticator app from your device’s app store. Follow the installation instructions provided for your device to add an account.
If you already have an authenticator app, add another account for Ability8.
Enable 2FA within Ability8
Once you're logged in, click your name (top right corner) to go to your User profile.
Click the Security tab.
Click Edit button (top right hand corner).
To turn on 2FA to secure only sensitive user information, enable the Two Factor Authentication setting (This is where the padlock icon appears throughout the app and is most commonly used).
To turn on 2FA for every account login, enable the Two Factor Authentication On Login setting. Note: You can only set one switch on at a time, not both at the same time.
Open the authenticator app on your mobile device and scan the QR code displayed on screen in Ability8.
Click Activate.
Enter the authentication code generated by your authenticator app.
Click Verify.
Click Save.
You are now set up to use 2FA next time you log in or access a secured area (indicated by a padlock icon) in Ability8.
Using 2FA to log in or access a secured area
Enter your Administrator password.
Open your authenticator app and generate a one-time code for Ability8.
Enter the code and click Verify.