The following instructions apply to phones and tablets:
Apple iOS
Go to Settings.
Tap Notifications.
Locate the Ability8 app in the list.
Tap the app name and check that Allow Notifications is turned on.
You can also customise the notification settings, such as the alert style, sound, badge, and lock screen options.
Android
Go to Settings.
Tap Apps & Notifications.
Tap See all apps and find the Ability8 app.
Tap the app name, then tap Notifications.
Check Show notifications is turned on.
You can also customise the notification settings, such as the importance, sound, vibration, and lock screen options.